Privacy Policy

Your Personal Information

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our site to provide you with a quality shopping experience. We'll use your e-mail address only to confirm your order, to notify you of any changes to your orders or updates to our online store, or to announce any special offers if you've signed up for this service. Please rest assured knowing that your e-mail address will not be offered to any other companies.

If you would like to receive e-mail from The HoneyBaked Ham Company keeping you informed of new products or features, we ask that you indicate your interest to do so.

Security

When you place an order online, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to The HoneyBaked Ham Company.

What is SSL?

Secure Sockets Layer (SSL) is the protocol we offer for safely transferring sensitive information over the Web. When you connect to The HoneyBaked Ham Company using the secure server, all sensitive information including your credit card number and shipping information is encrypted so that the only people who can read it are you and The HoneyBaked Ham Company.

Cookies

To enhance your experience at The HoneyBaked Ham Company, we use a feature on your Internet browser called a "cookie." Cookies are small files that your Web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to let us know that you found us through a particular site or advertisement. Cookies are not used to access information entered on the secure server, this information can only be accessed when you enter your name and password.

Your Consent

By using our Web site, you consent to the collection and use of this information by The HoneyBaked Ham Company. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Guarantee of Satisfaction

We are the original and authentic...The HoneyBaked Ham Company“. For three generations, The HoneyBaked Ham“ family has been committed to bringing you the authentic, Spiral-Sliced ham and other selected products. The difference is clear: our standards of quality, the special taste and freshness of our products, our secret family recipes, our trusted relationship with our customers...are all unique."WE PROUDLY STAND BEHIND THE CONSISTENT QUALITY AND WHOLESOMENESS OF ALL OUR PRODUCTS. COMPLETE SATISFACTION AND UNPRECEDENTED SERVICE IS OUR GOAL AND OUR PROMISE TO YOU."While we strive to meet and exceed your expectations, we know that mistakes sometimes do happen. If you need further assistance after receiving confirmation of your order, or if you have any questions or problems, please feel free to contact our Customer Relations Department toll free at 1-800-641-8290. Or, you may send your comments via e-mail at hbexpert@hbfoodsinc.com. When using e-mail, please include the following information:

  • Your name
  • Address
  • Phone number
  • Order Confirmation Number (if known)
  • Reason for inquiry (please explain)

We will then contact you promptly.

Retail Store Inquiries

If you wish to provide comments about your experience at one of the HoneyBaked Ham Company retail stores, we recommend that you contact the manager of that particular store. If you prefer to send your comments via e-mail, we will be happy to forward them to the store's regional manager. When sending your comments, please also include:

  • Your name
  • Address
  • Phone number
  • The location that you wish to comment on
  • Brief explanation of you area of concern
  • Your Comments

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us an e-mail at: hbexpert@hbfoodsinc.com.

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